Mercedes-Benz COMAND / NTG Radio Anti-Theft Unlock Service
An anti-theft protection message on your Mercedes-Benz factory audio screen can prevent normal use of the infotainment system. If you are seeing this message or fitting a replacement head unit, NAVIPLUS Melbourne can assess the available unlock service for your equipment.
NAVIPLUS offers anti-theft PIN and audio head unit unlock services for compatible Mercedes-Benz systems. Availability depends on the actual head unit and the activation procedure required.
Anti-Theft PIN and Head Unit Unlock Enquiries
Selected Mercedes-Benz audio systems require a suitable PIN or activation procedure before they can operate in the vehicle.
NAVIPLUS accepts enquiries for original and replacement head units. The displayed message and unit identification help determine which service may be appropriate.
The service includes:
Assessment of selected COMAND / NTG applications.
Original and replacement head unit enquiries.
Compatibility checks against the actual unit.
Confirmation of service scope and pricing before booking.
A displayed anti-theft message does not establish that the same procedure will work across every Mercedes-Benz system. Send the relevant details before arranging a service.
Selected COMAND, NTG and MBUX Applications
Listed coverage includes selected applications within:
NTG 3.5.
NTG 4.5 / 4.7.
NTG 5.0 / 5.2.
NTG 5.1.
NTG 5.5.
NTG6 MBUX.
This is a guide to systems that can be assessed. It does not confirm support for every head unit within each generation.
The unit version and required activation procedure determine availability. Your vehicle’s model and build year are useful starting points, but the actual equipment must be identified before the work is confirmed.
Fitting a Replacement Head Unit?
Contact NAVIPLUS before booking an unlock service for a replacement unit.
Provide the head unit label and explain whether the replacement has already been installed. Include a clear photo of any message shown on the factory display.
Unlock availability and replacement-unit compatibility require assessment. Any additional activation or setup requirements should be confirmed as part of the agreed service scope.
Original Head Unit Showing an Anti-Theft Message
If the original audio unit is displaying an anti-theft protection message, send a photo showing the complete wording.
Include details of when the message appeared and any recent work involving the infotainment system. This information helps NAVIPLUS assess the enquiry and confirm the appropriate next step.
The required service and pricing are confirmed before booking.
Information to Send Privately
For a compatibility check, send NAVIPLUS:
Your Mercedes-Benz model.
Vehicle build year.
A clear photo of the displayed message.
A readable photo of the head unit label.
Confirmation of whether the unit is original or a replacement.
Send identifying labels privately when making your enquiry. Ownership documentation or evidence of lawful parts provenance may be requested.
Frequently Asked Questions
Can NAVIPLUS provide a Mercedes-Benz radio anti-theft PIN?
Anti-theft PIN services are available for compatible applications. The head unit must be identified to confirm whether a PIN service or another activation procedure is appropriate.
Can you assess a replacement head unit?
Yes. NAVIPLUS accepts replacement head unit enquiries. Send the unit label, vehicle details and any displayed message so compatibility and service availability can be checked.
Does the listed coverage include NTG6 MBUX?
Selected NTG6 MBUX applications are included in the listed coverage. Availability depends on the actual unit and required activation procedure.
Is every COMAND or NTG head unit supported?
No. Coverage applies to selected compatible units. A system-generation name alone does not confirm that the service is available.
What does the service cost?
Pricing depends on the identified head unit and required work. NAVIPLUS confirms the service scope and price before booking.
Will proof of ownership be required?
Ownership or lawful parts provenance may be requested. Send vehicle and head unit details privately with your enquiry.
Request a Compatibility Check in Melbourne
Contact NAVIPLUS with your vehicle model, build year, displayed-message photo and head unit label. Tell us whether the unit is original or a replacement so the appropriate service can be assessed.
NAVIPLUS | Melbourne, Australia
Phone: 03 9546 0452
Email: sales@naviplus.com.au
Website: www.naviplus.com.au
Coverage applies to selected compatible systems. Availability, required activation procedures and pricing are confirmed after identifying the head unit. Ownership or lawful parts provenance may be requested.
Comments